• Permanent
  • onsite
  • Malta

Claims Manager – Health – Great Exposure

  • International Projects
  • Learning and Development
  • Hybrid

An esteemed International Insurance Company is actively seeking a dynamic Claim Manager to become an integral part of their expanding Claims department. Boasting a global presence with over 100 dedicated employees and numerous branches worldwide, this organization is renowned for its sterling reputation and a plethora of satisfied clients and employees across the globe. By stepping into this role, you’ll gain unparalleled exposure to the intricacies of claims management, immerse yourself in the company’s regulatory framework, and have the opportunity to cultivate expertise across various facets of the insurance domain. This position promises not only a substantial learning curve but also a valuable experience that will undoubtedly shape a promising future in the insurance.

You Will:

  • Develop and uphold a thorough comprehension of the claims procedure, encompassing reserve management and claim progression.
  • Assess appropriate coverage, reserves, and resolutions within defined authority, while adeptly liaising with management regarding intricate claims.
  • Supervise and manage claim expenses, assess claims processing for validity and liability, and promptly propose equitable settlements.
  • Cultivate robust relationships with clients, third-party insurance intermediaries, brokers, and stakeholders to ensure exceptional customer service and contentment throughout the claims process.
  • Instil a culture of excellence in claims service, decision-making, precision, efficiency, and adherence to regulatory standards.
  • Identify opportunities for process enhancements and contribute to the formulation of optimal practices and directives.
  • Analyse patterns in claims and propose enhancement measures. • Prepare claim file notes, notifications for significant losses, discharge forms, and subrogation forms. • Draft declination letters for claims falling outside coverage in collaboration with claims management.
  • Demonstrate comprehensive knowledge of diverse insurance coverage categories and conduct training sessions for new staff on insurance fundamentals, office protocols, and claims procedures.
  • Evaluate and propose insurance strategies, risk reduction measures, and necessary adjustments, overseeing their implementation.
  • Spearhead initiatives to standardize insurance processes and protocols for claims. pertaining to registered claims.
  • Manage resolution of escalated issues and communicate with executive leadership as required.
  • Fulfil additional responsibilities as delegated by the European Claims Manager.


  • 3-5 years of experience in Claims Management role, non-motor claims
  • Possession of an insurance qualification recognized by the CII or equivalent is highly desirable.
  • Preferably holds an insurance-related qualification

Salary / Remuneration: DOE + Transport Allowance, Canteen Allowance, Performance related bonus, Health and Life Insurance, Gym Allowance

For more information contact Ivana Jeremic confidentially on +356 20341755 or email your CV


I specialize in recruiting for Payments, Fraud and Operational Banking if you wish to discuss this or other Operational Banking opportunities, please feel free to contact me.

For more opportunities visit our website on https://accelerate.mt/

About Accelerate – Accelerate is a Specialist Finance and Legal Recruitment Consultancy based in Malta.


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