• Permanent
  • onsite
  • Malta

Credit Card Specialist – Operations

  • Interesting Projects
  • Great working Environment
  • Great Remuneration Package

A prominent international fintech payment company, headquartered in Malta, is unveiling an exciting opportunity for a Credit Card Specialist. They seek an individual to integrate into their Payments department, joining a team of five. Renowned for its exceptional reputation and remarkable employee retention rate, this organization offers a truly global work atmosphere with flexible hours, and the position is entirely on-site.

In this capacity, you will gain valuable exposure to card operations, collaborating with international teams, including those in the UK, and engaging directly with customers. This exposure will greatly enhance your customer service and interaction skills. Your primary responsibilities will include proficiently managing SWIFT, SEPA, and card payments, with ample opportunity for skill refinement during your tenure with the company.

The team embodies exceptional diversity and a collaborative ethos, actively collaborating with various departments such as Finance and Compliance. This cross-functional teamwork will not only broaden your expertise across diverse operational domains but also pave the way for promising career advancement opportunities in the future.

You Will:

  • Overseeing tasks related to onboarding new clients and collaborating with the Compliance department during the due diligence process.
  • Ensuring accurate setup of client accounts (both consumer and corporate) in the Core System, including products, fees, and account details.
  • Conducting initial checks on client documentation in adherence to relevant regulations.
  • Processing daily payments through our Core and third-party systems.
  • Communicating with Banking Partners regarding payments, queries, and associated matters.
  • Managing client and product configuration within the Core System.
  • Monitoring operational flows to ensure proper execution of processes.
  • Serving as the main point of contact for client inquiries and escalating issues internally or to third-party providers when necessary.
  • Conducting daily monitoring of customer transactions to uphold AML and CFT policies.
  • Collaborating with Risk and Compliance Functions to identify, measure, and mitigate risks, including operational risks.
  • Assisting in the development of operations policies, procedures, and guidelines.
  • Managing and updating the Client Knowledgebase.
  • Supporting the Chief Operations Officer with ad-hoc requirements.
  • Controlling and executing manual transactions under operational policies and procedures.
  • Undertaking other operational tasks as needed.

Skills/Experience:

  • Prior work experience in Fintech financial organizations, with knowledge of SEPA and SWIFT, is seen as a valuable advantage.
  • A background of 1-3 years of experience in the banking or financial sector is preferred.
  • Diploma in Finance, Banking or in a relevant field would be considered an asset.

Salary / Remuneration: 30,000 – 35,000 + Bonus, wellness package, health insurance

For more information contact Ivana Jeremic confidentially on +356 20341755 or email your CV

ivana.jeremic@accelerate.mt

I specialize in recruiting for Payments, Fraud, and Operational Banking if you wish to discuss this or other Operational Banking opportunities, please feel free to contact me.

For more opportunities visit our website on https://accelerate.mt/

About Accelerate – Accelerate is a Specialist Finance and Legal Recruitment Consultancy based in Malta.

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