Retention Manager – iGaming Start-Up
- Excellent Remuneration Package
- International Environment
- Career Growth and Development
A fast-growing iGaming start-up based in Malta is seeking a passionate Retention Manager to join their expanding team. This is an exciting opportunity to be part of a business where your ideas and contributions will directly shape the future of the company. With a dynamic, collaborative environment and strong internal growth prospects, this role offers the chance to develop your career while playing a key role in our success story.
The ideal candidate will have experience managing high-value customer portfolios and delivering outstanding service to retain and grow player loyalty. Language skills in French and/or German will be a huge asset, though this is not a French-speaking role. This is a fantastic opportunity to enhance your relationship-building and communication skills while working in a truly global setting.
Join a team that values expertise, agility, and innovation — making this not just a job, but a transformative step forward in your career.
You Will:
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Build and maintain strong relationships with VIP and high-value clients, focusing on retention and loyalty
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Manage and grow your portfolio by delivering a top-tier customer experience
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Work closely with CRM, marketing, and other departments to create seamless and engaging retention campaigns
Skills/Qualifications:
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Experience in a similar role within the iGaming industry
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Outstanding communication skills and the ability to build strong, lasting relationships with VIP clients
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Language skills in French and/or German will be considered a significant advantage
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A proactive and adaptable mindset, comfortable in a start-up environment
Salary / Remuneration: €45,000 – €55,000
For more information, contact Nick confidentially on +356 2601 6658 or email your CV to nick.lavric@accelerate.mt
I specialize in recruiting for the iGaming Operational sector — if you wish to discuss this or other opportunities, please feel free to get in touch.
For more opportunities, visit our website: https://accelerate.mt/
About Accelerate
Accelerate is a Specialist Finance and Legal Recruitment Consultancy based in Malta.