Head of KYC and Fraud Operations
- Exciting New Ventures
- Versatile Work Arrangements
- Global Enterprise
A prestigious global online gaming enterprise is actively seeking a dynamic individual to assume the pivotal role of Head of KYC and Fraud Operations. Renowned for its diverse portfolio of online gaming services, encompassing sports betting and a myriad of games, the company holds licenses across numerous European jurisdictions and is ambitiously expanding into new markets, with 2024 set as a milestone year for growth.
At the heart of the company’s ethos lies a dedication to crafting user-centric, innovative, and captivating products, where simplicity is revered as a cornerstone. As part of this forward-thinking environment, you will have the opportunity to work amidst exceptional conditions and leverage the latest fintech tools to continually learn and excel.
With a workforce representing over 49 nationalities and a trajectory marked by ongoing expansion, joining this company promises an exciting journey of professional advancement within an ever-evolving industry landscape.
Your ideas and expertise will be highly valued, as the company encourages an open exchange of insights and fosters an environment where your input can shape the trajectory of operations. Comprehensive support will be provided to ensure you have the resources and empowerment needed to exert influence across the entirety of operations and make meaningful contributions.
You Will:
- Recruit and oversee Payments, KYC, Risk & Fraud agents.
- Establish protocols to identify, address, and mitigate risks effectively.
- Conduct regular assessments of existing procedures to pinpoint weaknesses and enhance efficiency. Provide comprehensive training, support, and quality assurance to agents on customer verification and fraud prevention techniques.
- Consistently monitor KPIs for individuals and the department, ensuring performance targets are met.
- Engage in company-wide initiatives and introduce innovative solutions for the Risk, Fraud & Payments department.
- Handle inquiries from external auditors pertaining to risk, fraud, and payment matters.
- Deploy fraud prevention tactics, including the implementation of detection algorithms and monitoring suspicious activities.
- Track ongoing bonus campaigns to minimize vulnerabilities and mitigate financial losses.
- Evaluate and manage risks associated with emerging payment methods and technologies.
- Stay abreast of industry trends and regulatory mandates concerning payments, risk, and fraud management.
- Ensure operational alignment with regulatory requirements, particularly those related to AML and RG laws.
- Produce monthly reports highlighting key performance metrics across all operational areas.
Skills/Experience:
- A seasoned professional in KYC, Payments & Fraud, boasting extensive experience leading teams in the eGaming sector within regulated environments.
- A minimum of 5+ years of hands-on experience with Digital Payments systems and expertise in Anti-fraud/AML processes and mechanisms is required.
- Experience managing a big floor of at least 50/60 people.
- Fraud/Payments/KYC/iGaming experience.
Salary / Remuneration: DOE + wellness package, private health insurance, meal allowance.
For more information contact Ivana Jeremic confidentially on +356 20341755 or email your CV
I specialize in recruiting for Payments, Fraud and Operational Banking if you wish to discuss this or other Operational Banking opportunities, please feel free to contact me.
For more opportunities visit our website at https://accelerate.mt/
About Accelerate – Accelerate is a Specialist Finance and Legal Recruitment Consultancy based in Malta.